Orders are processed and shipped from Sunday to Thursday from 9:00 am to 5:30 pm. Orders placed before 12pm GMT+3 will be shipped on the same day, and orders placed after 12pm GMT+3 will be shipped on the next day.
Please note, the orders placed on Friday and Saturday will be processed the next Sunday. 

You will receive a tracking number as soon as your order has been shipped.

You will receive a tracking number as soon as your order has been shipped.

Customs Duties

Taxes and customs duties are not included at checkout. Customs duties vary from country to country and we are not able to predict the amount of such costs over which we have no control. For this reason, any additional customs clearance costs should be borne by the buyer.For information on customs policies of foreign countries, we invite you to contact your local customs office as these costs may vary.

Delivery times may vary due to customs processing.

Lost or Delayed Shipments

If your package is delayed beyond the estimated time, please contact our support team at info@sunsuns.me.

We are not responsible for shipping delays caused by couriers, customs, or force majeure events.

For any questions or assistance, feel free to reach out to our customer service team at info@sunsuns.me.

Return Conditions:

• Returns must be requested within 7 days of receiving the order.
• Items must be unused, undamaged, and in their original packaging (including accessories and documentation).
• Custom or personalized products cannot be returned, except in cases of manufacturing defects.

 

How to Request a Return:

1. Contact our customer service team at info@sunsuns.me or fill out the "contact us" form with your order number and reason for return.
2. Once approved, you will receive instructions on how to ship the item back.
3. Upon receiving and inspecting the product, we will process your refund or exchange within 7 business days.

 

Refund Policy:

• Refunds are issued to the original payment method.
• Shipping fees are non-refundable, except in cases of defective or incorrect items.
• If the return is due to an error on our part, we will cover the return shipping costs.

For any further questions, feel free to contact us at info@sunsuns.me or fill out the "contact us" form.

To keep your acetate sunglasses looking their best and lasting for years, follow these simple care tips:

Cleaning:

• Always clean your sunglasses with the microfiber cloth to avoid scratches.
• For deeper cleaning, gently wash the frame and lenses with lukewarm water and a mild soap. Avoid harsh chemicals, alcohol-based cleaners, or acetone.
• Dry with a soft cloth—never use paper towels or clothing, as they may scratch the lenses.
  

Storage:

• Store your sunglasses in their protective case when not in use to prevent damage or warping.
• Avoid leaving them in hot places, like the dashboard of a car, as excessive heat can deform acetate.
  

What to avoid:

• Don’t expose your sunglasses to alcohol-based products like hairspray or perfume.
• Never bend the temples excessively or attempt to adjust the frame without professional help.

Pro tip:

Acetate is a natural, plant-based material. Over time, it may slightly adapt to the shape of your face, offering a personalized fit. If needed, visit an optician for minor adjustments.

If you already have a well-fitting pair of glasses, you can compare the three measurements printed on the inside of the left temple with those listed in the table below.

These measurements (e.g., 46-23-145) represent:

- Lens Width (mm): The horizontal dimension of a single lens.
- Bridge Distance (mm): The space between the two lenses.
- Temple Length (mm): The full length of one temple, from the front of the frame to the tip.

The fit is determined by the lens width and overall frame width. To find the ideal fit for your face shape, refer to the guide below:

- Narrow: Best suited for those with a slim, elongated face and a narrower temple width.
- Regular: Ideal for individuals with well-balanced forehead and chin proportions of medium size.
- Wide: Recommended for those with a broader forehead.